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COVID-19 Resources for Homeless New Yorkers

I need help finding shelter or meeting other critical needs.

Last updated October 23, 2020

Click links below for information:

Resource Guides

Public Benefits

Mail

Housing Court and Evictions


COVID-19 Resource Guides

The Coalition is continually monitoring the status of resources available for New Yorkers experiencing homelessness, including food, shelter and other services. We have created frequently updated lists of the most relevant resources in each borough on downloadable PDFs available here:

Manhattan
Brooklyn
Bronx
Queens
Staten Island

Guías de Recursos de Emergencia (Español)

Manhattan
Brooklyn
Bronx
Queens
Staten Island

Public Benefits

Cash Assistance (CA) and Supplemental Nutrition Assistance Program (SNAP) recipients do not need to visit an HRA office to recertify. All recertifications should be submitted through ACCESS HRA. Any recipient who requires an interview will receive a telephone call from HRA staff. If a recipient is unable to use ACCESS HRA, they may contact the HRA Infoline at 718-557-1399 for assistance.

If you have questions related to public benefits, please call our Crisis Intervention hotline at 212-776-2177.

Mail

Clients who utilize the Coalition as a mailing address through our Emergency Mail Program will be able to pick up their mail on Fridays from 11 a.m. – 2 p.m. Clients should call 212-776-2117 to check if they have mail waiting.

Mail for working clients and all identifiable checks are now kept in the mail room and will be made available through the same process.
*Please be advised that the post office is experiencing significant delays in processing mail. As a result, we have seen significant delays in receipt of mail. We will make all mail available to clients on the next mail day after it is received.

Economic Impact Payments

For information on how to obtain an Economic Impact Payment, click here. The deadline to apply is November 21, 2020.

Housing Court and Evictions

All residential evictions in New York State were suspended through and including September 30, 2020. Some residential evictions were able to resume on October 1, 2020.

The Centers for Disease Control and Prevention (CDC) also issued an eviction moratorium through December 31, 2020, that protects some tenants and residents who have been financially impacted by the pandemic and unable to pay rent. Visit The Legal Aid Society’s website to read their “CDC Eviction Moratorium Q&A for Tenants” to learn if you may be protected by this moratorium and what steps you must take to ensure you can benefit from it.

The governor extended the protections of the Tenant Safe Harbor Act via an executive order issued on September 29, 2020. Please speak with an attorney to learn whether you are protected by this act.

If you are served with a notice or court papers and you reside in New York City, you should call the City’s Tenant Helpline (311) or Housing Court Answers (212-962-4795) to obtain basic legal information and connect with free legal services. Both hotlines operate Monday through Friday, between 9 a.m. and 5 p.m. Tenants are encouraged to answer housing court petitions by telephone instead of visiting a court house. For information on housing court and the steps landlords must take to lawfully evict tenants and occupants, please click here to visit The Legal Aid Society’s website.

If you owe rent and need eviction prevention assistance, the Coalition for the Homeless’ Eviction Prevention hotline (212-776-2039) is open Wednesday mornings beginning at 9:30 a.m. If you have questions regarding housing court or your rights, please call our Crisis Intervention hotline at 212-776-2177.