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COVID-19 Resources for Homeless New Yorkers

I need help finding shelter or meeting other critical needs.
Crisis Intervention Hotline: 1-888-358-2384

Last updated January 13, 2021

Click links below for information:

Resource Guides

Public Benefits

Mail

Economic Impact Payments

Housing Court and Evictions

Coronavirus Testing in Shelters


COVID-19 Resource Guides

The Coalition is continually monitoring the status of resources available for New Yorkers experiencing homelessness, including food, shelter and other services. We have created frequently updated lists of the most relevant resources in each borough on downloadable PDFs available here:

Manhattan
Brooklyn
Bronx
Queens
Staten Island

Guías de Recursos de Emergencia (Español)

Manhattan
Brooklyn
Bronx
Queens
Staten Island

 

Public Benefits

 

Cash Assistance (CA) and Supplemental Nutrition Assistance Program (SNAP) recipients do not need to visit an HRA office to recertify. All recertifications should be submitted through ACCESS HRA. Any recipient who requires an interview will receive a telephone call from HRA staff. If a recipient is unable to use ACCESS HRA, they may contact the HRA Infoline at 718-557-1399 for assistance.

If you have questions related to public benefits, please call our Crisis Intervention hotline at 1-888-358-2384.

Mail

 

Clients who utilize the Coalition as a mailing address through our Emergency Mail Program will be able to pick up their mail on Wednesdays and Fridays from 11 a.m. – 2 p.m. Clients should call 1-888-358-2384 to check if they have mail waiting.

Mail for working clients and all identifiable checks are now kept in the mail room and will be made available through the same process.

*Please be advised that the post office is experiencing significant delays in processing mail. As a result, we have seen significant delays in receipt of mail. We will make all mail available to clients on the next mail day after it is received.

 

Economic Impact Payments

 

Second Round

Second round Economic Impact Payments equal $600 for individuals who earned less than $75,000 in 2019, and $1,200 for married couples who earned less than $150,000 combined in 2019. An additional $600 is available for each qualifying child in a household.

Some people previously not eligible for the first round Economic Impact Payment are now eligible to receive a second round payment. To qualify for the second round of Economic Impact Payments, you must be an adult with a Social Security Number (SSN) that is currently valid for employment, and you cannot have been claimed as a dependent on someone else’s tax return. If you have only an Individual Taxpayer Identification Number (ITIN), you are ineligible. If your child has an Adoption Taxpayer Identification Number (ATIN), they are eligible, if you have an SSN. If you have an SSN and are a member of a mixed immigration status family, the family members with SSNs or ATINs are eligible to receive the second round Economic Impact Payment, and the other family members with ITINs or no numbers at all are ineligible.

The second round Economic Impact Payment will come to you automatically, without you needing to do anything, if you:

  • Filed a tax return for 2019;
  • Filed a tax return for 2018;
  • Used the Non-Filers tool for the first round Economic Impact Payment before November 22, 2020;
  • Receive Social Security benefits (including retirement, disability, and survivors);
  • Receive Supplemental Security Income (SSI) benefits;
  • Receive Railroad Retirement benefits; or
  • Are a veteran or their beneficiary receiving VA Compensation or Pension (C&P) benefits.

If the above items do not apply to you, then you will not receive an automatic second round Economic Impact Payment now. To receive the payment, you must file your 2020 federal income tax return in 2021, and claim the “Recovery Rebate” on line 30 of your tax return.

Learn more about eligibility for the second round Economic Impact Payment by reading the “Recovery Rebate FAQ” available on The Legal Aid Society’s website.

First Round

The deadline to apply for and receive the 2020 Economic Impact Payment (First Round) has passed. Click here to learn whether you are eligible to claim a “Recovery Rebate Credit” when you file your tax return in 2021.

Housing Court and Evictions

 

Most residential evictions in New York State have been suspended through and including February 26, 2021. 

Most residential tenants/occupants experiencing a hardship should be further protected from eviction or the filing of a new eviction case against them through and including May 1, 2021, if they submit a “Hardship Declaration” form to their landlord, landlord’s agent, or the court when a case is already pending.

However, certain proceedings that allege respondents have engaged in “unreasonable behavior that substantially infringes on the use and enjoyment of other tenants or occupants or causes substantial safety hazard to others,” may continue through the courts or administrative hearing process. If a case has been started against you that alleges you have engaged in this type of behavior and you live in New York City, please speak with a lawyer about your defenses by calling the City’s Tenant Helpline (311) or Housing Court Answers (212-962-4795).

If you are served with a notice or court papers and you reside in New York City, you should call the City’s Tenant Helpline (311) or Housing Court Answers (212-962-4795) to obtain basic legal information and connect with free legal services. Both hotlines operate Monday through Friday, between 9 a.m. and 5 p.m. Tenants are encouraged to answer housing court petitions by telephone instead of visiting a court house.

For more information on the eviction moratorium and the steps landlords must take to lawfully evict tenants and occupants, please click here to visit The Legal Aid Society’s website.

If you owe rent and need eviction prevention assistance, the Coalition for the Homeless’ Eviction Prevention hotline (212-776-2039) is open Wednesday mornings beginning at 9:30 a.m. If you have questions regarding housing court or your rights, please call our Crisis Intervention hotline at 1-888-358-2384.

Coronavirus Testing in Shelters

For frequently asked questions and answers about coronavirus testing in shelters, click here.