Make a Rewarding Career Move

The Coalition for the Homeless offers rewarding career opportunities for counselors, teachers, social workers, case managers and organizers. Coalition programs offer a variety of entry-level and professional positions for those who wish to join our dedicated and talented corps of human services workers and advocates.

Positions Available:



Bilingual Case Manager, Eviction Prevention

POSITION SUMMARY:  The Bilingual Eviction Prevention Case Manager provides direct services to tenants in arrears of their rent and at risk of homelessness including, but not limited to: participation in screening of potential clients through our weekly hotline, maintaining a schedule of weekly meetings with clients, as well as case planning to assist tenants in resolving their arrears and the factors that may have led each tenant to fall behind. The case manager works as a member of the Crisis Services team and reports directly to the Director of the Eviction Prevention Program. The case manager performs job duties consistent with the mission and goals of the Coalition for the Homeless and the terms of relevant funding agreements.

QUALIFICATIONS:  AA/AS in human services (or a GED/High School Diploma and at least four years relevant work experience in a social service field).  BA/BS in social work or human services preferred. Prior case/care management experience required and experience working with homeless persons, people living with mental illness, and/or persons living with multiple and chronic medical conditions. Prior experience with client advocacy strongly desirable. Spanish fluency required.


The Bilingual Case Manager shall:

  • Assess prospective client’s cases via our weekly hotline to ascertain that clients are indeed at immediate risk of eviction and that there exists the future ability to pay rent should they receive financial assistance;
  • Provide respectful and efficient services to individuals accepted for appointments;
  • Assist clients to gather all the necessary documentation if they should have any impediments in obtaining it themselves;
  • Evaluate the appropriateness of a case and, if suitable, provide clients with an agency commitment letter based on the determination made;
  • Assess cases for the need for additional assistance and make referrals as needed for services, including but not limited to, benefits and entitlements, budget management, legal assistance, mental health and substance use services;
  • Educate and support clients in advocating for their rights and benefits;
  • Collaborate with other member agencies of the Emergency Rent Coalition, and Human Resources Administration whenever possible, to maximize the financial assistance provided to clients;
  • Process cases for eviction prevention grants as efficiently as possible, meeting case processing goals and funding requirements;       
  • Develop and maintain a working knowledge of relevant social services systems/agencies, including housing programs and procedures, the housing court process, as well as benefits and entitlement programs;
  • Maintain accurate and proper record documentation, such as case management notes, and ensure that the program files and the client database are up to date;
  • Inform the Eviction Prevention Program Director and Senior Director of Crisis Services of client emergencies and work with to address them;
  • Work in conjunction with other Crisis Services programs to exchange information relevant to Crisis Services, and collaborate with other Coalition departments and legal service providers as necessary;
  • Obtain regular (no less than weekly) supervision with the Eviction Prevention Program Director to review client issues/concerns and service needs;
  • Assist with mailings, phone calls and other duties as they relate to client follow-up efforts;
  • Participate in staff meetings, such as team meetings, in-service training, staff development and orientation activities;
  • Provide Eviction Prevention Program Director with input and client information for any necessary reporting relevant to funding requirements;
  • Assist in monitoring and maintaining a professional, respectful, and courteous work environment;
  • Perform all other duties as may be assigned by the Eviction Prevention Program Director or Senior Director of Crisis Services.

REPORTS TO: Eviction Prevention Program Director/ Senior Director of Crisis Services

TO APPLY: Submit resume and cover letter to Human Resources. Resumes submitted without cover letters will not be considered. Include the job title in subject line of email or on your fax cover sheet.
Attn: Bi-Lingual Case Manager, Eviction Prevention
No telephone inquiries, please.

People with disabilities, people of color, and formerly homeless individuals are strongly encouraged to apply.

Equal Opportunity Employer

Chief Financial Officer

SUMMARY: The Chief Financial Officer (CFO) provides leadership for the Coalition’s finance and human resources functions. The CFO will work with the Executive Director to drive strategic financial decisions for the organization, including overseeing budget development and monitoring; financial analysis, planning, and reporting; the audit process; and overall compliance for our budget. In addition, they will manage a committed team of staff to ensure a high level of service and that effective processes, policies, and systems are in place.

QUALIFICATIONS: Bachelor’s degree or equivalent professional experience. A master’s degree in business administration or another relevant field is considered an additional benefit.

At least 10 years of experience in financial management roles, including prior success in nonprofit finance positions involving the management of multi-million-dollar budgets. Experience managing government funding streams and the associated compliance and reporting requirements, as well as managing or supporting an organization’s audit process.

Broad expertise in financial strategy, audits, compliance, budgeting, and management of finance staff. Strong project management skills and the ability to prioritize and delegate within a fast-paced environment. Able to provide appropriate support and coaching to an experienced team of professionals. Solutions-oriented and able to identify and implement processes, systems, and efficiencies that support the continuous improvement of a finance team or function. Excellent professional judgment and strong communication skills.

Able to build effective and trusting relationships internally with staff in and outside of the finance function, as well as with key external partners or vendors such as auditors, bankers, and other service providers.


Among their core responsibilities, the CFO will:

  • Act as a thought partner to the Executive Director to ensure the long-term stability and growth of the Coalition; engage with the Board and/or Finance and Audit Committee as needed
  • Participate on the senior leadership team and provide financial analysis and business planning to support leaders in making organization- or department-level decisions
  • Manage the finance team and Director of Human Resources, providing professional development, performance evaluation, and ongoing support to ensure these team members’ success in their roles
  • Guide an effective annual budgeting process and manage ongoing budget monitoring, reporting, analysis, and forecasting
  • Lead the Coalition’s audit process, managing preparation and project management for the process, serving as the primary contact for the external audit team, and reviewing audited financial statements
  • Ensure financial compliance with GAAP, OMB, IRS, and other grantor requirements and oversee reporting on lobbying activities
  • Provide project management for Coalition-owned buildings and act as a primary liaison to external stakeholders (City officials, attorneys) related to financing for the facilities
  • Represent the Coalition to external stakeholders such as authorizers, donors, and boards
  • Maintain appropriate internal controls
  • Enhance the finance department’s use of technology to create efficiencies
  • Oversee and negotiate the Coalition’s relationships with the commercial and health insurance providers and bankers

REPORTS TO: Executive Director

SALARY: Commensurate with experience and education. Excellent benefits including medical, dental, time off, and retirement.

HOW TO APPLY: Click here to apply.

Persons of color and formerly homeless individuals are encouraged to apply.


Part-Time Porter (Coalition Houses Building)

POSITION SUMMARY: The Part-Time Porter at Coalition Houses provides twice a week building cleaning (Mondays and Thursdays preferred), preps and disposes of garbage and recycling for pickup, assists with heavy lifting (acceptance of deliveries and turn-over of vacant units), assists with repairs when needed by Superintendent (painting, ongoing basement cleaning), provides coverage if Superintendent is called away due to emergency at another building, assists in obtaining supplies as needed, and helps with all other support tasks as necessary.

QUALIFICATIONS: Must be able to lift 30 pounds. Spanish fluency a plus but not required. Prior building Porter experience a plus. Must be able to work at least two week days per week (Mondays and Thursdays are preferred, but exact schedule is yet to be determined). Ability to work an 8:00 AM – 4:00 PM shift. Must we able to work/commute to Upper West Side Manhattan building location in the W 70’s.

REPORTS TO: Superintendent and Coalition Houses Program Director

SALARY: $20.00 per hour

TO APPLY: Submit cover letter and current resume with hourly salary requirements

Include the job title in subject line of e-mail 
Email:  Attention: PT Porter
No telephone inquiries please
Persons of color and formerly homeless individuals are encouraged to apply

Director of Human Resources

POSITION SUMMARY: The Director of Human Resources oversees all aspects of the HR and organizational development functions, providing strategic leadership in response to HR needs throughout the organization. The Director of Human Resources will report to the CFO and work in collaboration with leadership throughout the organization, creating effective policies, procedures, and systems that will support the permanent staff of 82 and additional seasonal staffing for summer programs. As the lead for the function, the Director of Human Resources will provide a vision and set the tone for all employees that is consistent with our organization’s mission, goals, and values.

Among their core responsibilities, the Director of Human Resources will:

  • Provide overall leadership and vision for the HR function, serving as a partner to senior leadership to ensure strong systems, processes, and strategy for the team
  • Partner with managers to refine and manage all employee recruitment and retention activities and processes, including the creation of job descriptions; candidate recruitment, screening, and offer negotiations; conducting new hire orientations; developing ongoing training activities; and overseeing the implementation of effective performance evaluations
  • Manage the development and maintenance of a comprehensive personnel manual, ensuring adherence to all relevant regulations and best practices
  • Advise senior staff and department directors on staffing, policies, benefits, and training questions, and counsel and coach managers on employee relations and job performance issues
  • Oversee and refine the day-to-day administrative functions, implementing appropriate HR systems; leverage technology to support efficient and effective management of HR information and data
  • Lead the selection of benefits carriers, brokers, and policies; conduct benefits orientation and training for employees and oversee the administration of all health and fringe benefits
  • Serve as the primary contact with the organization’s external benefits providers and brokers, relevant government agencies, and employment law counsel
  • Create effective HR-related communications including policy statements, forms, and internal correspondence
  • Ensure up-to-date and complete HR files through periodic internal quality management reviews
  • Deliver timely and complete HR-related reporting for governmental agencies and senior staff

QUALIFICATIONS: BA or equivalent professional experience required. A master’s degree in personnel administration, organizational behavior, public administration, or another relevant field is a plus. At least five years of experience in human resources within a non-profit setting, with the ability to draw on experience and knowledge across many facets of the function, including employee recruitment and retention, benefits, employment law, personnel administration, and HRIS management. Previous experience in a social services organization is considered highly beneficial. Demonstrated success in developing, implementing, and continuously evaluating human resources policies and systems that support the mission and values of the organization and adhere with all relevant legal and regulatory requirements. Effective and comfortable in roles that require both strategic thinking and project management as well as tactical implementation. Experienced in building strong professional relationships, demonstrating excellent interpersonal skills, sound professional judgment, and high levels of integrity and accountability. Sensitive to the needs of employees delivering critical front-line services to extremely vulnerable populations and you approach your work with the empathy and patience needed to maintain a positive culture. Able to uphold a high level of customer service, work well in fast-paced environments, and are able to prioritize your workload in response to dynamic contexts. Possess strong communication and computer skills, ideally with experience implementing and/or administering effective HRIS.

SALARY: Commensurate with experience and education

REPORTS TO: The Chief Financial Officer

TO APPLY:  Koya Leadership Partners has been exclusively retained for this engagement. Cassie Scarano and Kirstin Griffiths are leading this search. To apply, please click HERE. All inquiries and discussions will be considered strictly confidential.

People with disabilities, persons of color, and formerly homeless individuals are strongly encouraged to apply.

Equal Opportunity Employer

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