Make a Rewarding Career Move

The Coalition for the Homeless offers rewarding career opportunities for counselors, teachers, social workers, case managers and organizers. Coalition programs offer a variety of entry-level and professional positions for those who wish to join our dedicated and talented corps of human services workers and advocates.

Positions Available:

Director of Human Resources

POSITION SUMMARY: The Director of Human Resources oversees all aspects of the HR and organizational development functions, providing strategic leadership in response to HR needs throughout the organization. The Director of Human Resources will report to the CFO and work in collaboration with leadership throughout the organization, creating effective policies, procedures, and systems that will support the permanent staff of 82 and additional seasonal staffing for summer programs. As the lead for the function, the Director of Human Resources will provide a vision and set the tone for all employees that is consistent with our organization’s mission, goals, and values.

Among their core responsibilities, the Director of Human Resources will:

  • Provide overall leadership and vision for the HR function, serving as a partner to senior leadership to ensure strong systems, processes, and strategy for the team
  • Partner with managers to refine and manage all employee recruitment and retention activities and processes, including the creation of job descriptions; candidate recruitment, screening, and offer negotiations; conducting new hire orientations; developing ongoing training activities; and overseeing the implementation of effective performance evaluations
  • Manage the development and maintenance of a comprehensive personnel manual, ensuring adherence to all relevant regulations and best practices
  • Advise senior staff and department directors on staffing, policies, benefits, and training questions, and counsel and coach managers on employee relations and job performance issues
  • Oversee and refine the day-to-day administrative functions, implementing appropriate HR systems; leverage technology to support efficient and effective management of HR information and data
  • Lead the selection of benefits carriers, brokers, and policies; conduct benefits orientation and training for employees and oversee the administration of all health and fringe benefits
  • Serve as the primary contact with the organization’s external benefits providers and brokers, relevant government agencies, and employment law counsel
  • Create effective HR-related communications including policy statements, forms, and internal correspondence
  • Ensure up-to-date and complete HR files through periodic internal quality management reviews
  • Deliver timely and complete HR-related reporting for governmental agencies and senior staff

QUALIFICATIONS: BA or equivalent professional experience required. A master’s degree in personnel administration, organizational behavior, public administration, or another relevant field is a plus. At least five years of experience in human resources within a non-profit setting, with the ability to draw on experience and knowledge across many facets of the function, including employee recruitment and retention, benefits, employment law, personnel administration, and HRIS management. Previous experience in a social services organization is considered highly beneficial. Demonstrated success in developing, implementing, and continuously evaluating human resources policies and systems that support the mission and values of the organization and adhere with all relevant legal and regulatory requirements. Effective and comfortable in roles that require both strategic thinking and project management as well as tactical implementation. Experienced in building strong professional relationships, demonstrating excellent interpersonal skills, sound professional judgment, and high levels of integrity and accountability. Sensitive to the needs of employees delivering critical front-line services to extremely vulnerable populations and you approach your work with the empathy and patience needed to maintain a positive culture. Able to uphold a high level of customer service, work well in fast-paced environments, and are able to prioritize your workload in response to dynamic contexts. Possess strong communication and computer skills, ideally with experience implementing and/or administering effective HRIS.

SALARY: Commensurate with experience and education

REPORTS TO: The Chief Financial Officer

TO APPLY:  Koya Leadership Partners has been exclusively retained for this engagement. Cassie Scarano and Kirstin Griffiths are leading this search. To apply, please click HERE. All inquiries and discussions will be considered strictly confidential.

People with disabilities, persons of color, and formerly homeless individuals are strongly encouraged to apply.

Equal Opportunity Employer

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Disability Rights Specialist, Advocacy

POSITION SUMMARY: The Disability Rights Specialist’s primary area of responsibility focuses on assisting shelter applicants and residents with disabilities in asserting their rights under Federal, State, and local law. At the direction of the Director of Government Relations and Legal Affairs, and in collaboration with the Advocacy staff and shelter residents, the Disability Rights Specialist establishes priorities and goals for outreach and engagement, advocacy, organizing, and securing and monitoring the accommodations provided to shelter residents with disabilities.

The Disability Rights Specialist, often with other members of the shelter monitoring team (Shelter Specialists), conducts scheduled daytime joint inspections of shelters with the NYC Department of Homeless Services (DHS), as well as unscheduled independent inspections, which may occur during nighttime and weekend hours. The Disability Rights Specialist advocates for shelter residents and documents violations and other problems, with an emphasis on supporting the rights of those with disabilities. The Disability Rights Specialist also provides outreach, information, and referrals to shelter residents, and helps organize, support, and mobilize shelter residents and formerly-homeless New Yorkers for Coalition advocacy campaigns and events. The Disability Rights Specialist assists in the monitoring of the Butler v. City of New York settlement implementation, which includes analyzing DHS policies and procedures that impact individuals receiving or seeking DHS shelter and services. The Disability Rights Specialist must adopt a professional tone consistent with the mission and goals of the Coalition for the Homeless in providing these services.

QUALIFICATIONS: BA required. At least five years of relevant advocacy, case management, and/or organizing experience required, and preference given to applicants with paralegal experience. At least two years of experience advocating with and on behalf of people with disabilities to secure reasonable accommodations and structural or procedural alterations to ensure access to amenities or services is required, with preference given to candidates with experience advocating on behalf of homeless and/or low-income individuals with disabilities. Excellent oral advocacy, writing, editing, computer, and analytical skills, and a desire to work as part of a team are also required. Lived experience with a disability and Spanish language skills desirable.

SALARY: Commensurate with experience and education

REPORTS TO: Director of Government Relations and Legal Affairs


Submit resume and cover letter to E-mail contact below on or before September 25, 2020. Resumes submitted without cover letters will not be considered.

Email: (preferred)

Or FAX: (212) 233-2032, Attn: Disability Rights Specialist

No telephone inquiries, please.

People with disabilities, persons of color, and formerly homeless individuals are strongly encouraged to apply.

Equal Opportunity Employer

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Part-Time Van Driver, Grand Central Food Program

POSITION SUMMARY:The GCFP Part-Time Driver works with the GCFP Program Assistant to ensure that the GCFP vehicle is in good working order, and is responsible for ensuring timely delivery of meals.  As with other members of the GCFP program team, the GCFP Part-Time Driver collaborates with volunteers to assist in distribution of meals to clients at the site. The GCFP Part-Time Driver performs job duties consistent with the mission and goals of the Coalition for the Homeless and the terms of the HPNAP agreement with the New York State Department of Health.

QUALIFICATIONS:  A High School degree or GED is required. Valid NYS driver’s license with no moving vehicle violations required.  Two years of related experience in driving experience in a human services setting, strongly desired.  Must be able to perform heavy-lifting up to 80 pounds. 

There are (2) part-time driver positions currently open:

*Part-time hours: 4:00 PM – 7:00 PM Wednesday thru Sunday


*Part-time hours: 4:00 PM – 7:00 PM Monday, Tuesday, Thursday, and Friday

SALARY: $20.00 per hour (This is a part-time opportunity)

Include the job title in subject line of e-mail or on your fax cover sheet.
Submit resume and cover letter to Human Resources
Email: (preferred)
Or FAX: (212) 233-2032, Attention: Part-Time Van Driver
No telephone inquiries, please.
Persons of color and formerly homeless individuals are encouraged to apply.
Equal Opportunity Employer

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