Careers

Make a Rewarding Career Move

The Coalition for the Homeless offers rewarding career opportunities for counselors, teachers, social workers, case managers and organizers. Coalition programs offer a variety of entry-level and professional positions for those who wish to join our dedicated and talented corps of human services workers and advocates.

Positions Available:
PART-TIME CASE MANAGER, COALITION HOUSES
SHELTER MONITORING MANAGER, ADVOCACY DEPARTMENT
DEVELOPMENT ASSOCIATE
TEMPORARY, PART-TIME PORTER
DIRECTOR OF HUMAN RESOURCES
PART-TIME VAN DRIVER, GRAND CENTRAL FOOD PROGRAM

Part-Time Case Manager, Coalition Houses (10024 Zip Code)

SUMMARY: The Coalition Houses Part-time Case Manager provides direct services to the clients/residents of Coalition Houses including, but not limited to, case management, advocacy and assistance in obtaining and retaining public benefits and entitlements, education/job skills, seeking employment, individual counseling, conflict mediation, support in achieving and maintaining independent living, access to health care, mental health, and substance use/dependence services. The Part-time Case Manager assists in ensuring effective service delivery and reports directly to the Coalition Houses and Bridge Building Program Director. S/he will be expected to function outside of the office in the population of Coalition Houses tenants in meeting their needs when required. The Part-time Case Manager will perform job duties consistent with the mission and goals of the Coalition for the Homeless and the terms of the contractual agreement with the DHS and other relevant agencies.

QUALIFICATIONS: BA/BS in a human services or health discipline preferred. Prior case/care management experience, especially in a supportive housing program, and experience working directly with homeless persons, individuals with mental illness, and/or individuals with histories of substance use is strongly desired. The individual should be resourceful and a creative problem-solver. S/he should possess a strong interest in providing support and collaboration towards client-centered goals. S/he must have the ability to function effectively independently and in the context of a team setting. * Work location is Upper West Side in Manhattan in 10024 zip code. Preferred work schedule: Tues 9:00 AM – 12:00 PM, Wed 9:00 AM – 5:00 PM, and Friday 9:00 AM – 5:00 PM (note there may be some flexibility to adjust scheduling at hire, provided it fits the needs of the program).  Must submit cover letter and current resume to jmorera@cfthomeless.org – and include the job title (Coalition Houses PT Case Manager) in the subject line.  

DUTIES and RESPONSIBILITIES:

The Part-time Case Manager shall:

  • Assist clients in remaining housed by: helping clients obtain or maintain a permanent source of income to pay rent (i.e., Section 8, other benefits/subsidy, employment, etc.); guiding client in transition from homelessness to housing; and informing client/tenant as to the responsibilities as a member of the community in Coalition Houses;
  • Assist clients in setting and achieving personal goals (including employment, education, treatment, contact with family, financial stability, socialization, etc.);
  • provide clients with the necessary assistance to obtain and retain all appropriate public benefits and entitlements, and provide escort and advocacy services, as necessary, to ensure same;
  • Develop and maintain working knowledge of and regular contact with health care, social services, and legal systems and agencies to ensure clients access to, referral and placement in all such services, such as mental health, substance use/dependence treatment;
  • Alert Coalition Houses and Bridge Building Program Director (or the Deputy Executive Director for Programs in the former’s absence) regarding client emergencies and other immediate needs and assist in efforts to promptly deliver proper services;
  • Support clients in the maintenance of apartments, household budgeting, interpersonal/familial relationships and self-care needs;
  • Work in close cooperation with the Maintenance staff, and Manager of Operations to ensure appropriate upkeep of apartments and payment of rent, among other matters;
  • Assist the Coalition Houses and Bridge Building Program Director in the design, plan and facilitation of no less than one tenant related special event or outing per calendar quarter, as well as assist in the design and implementation of other program and service enhancements
  • Develop and maintain working knowledge of, linkages to, and contacts with health care and social services systems/agencies and organizations to ensure complete and holistic services for the Coalition’s clients
  • Maintain accurate and proper record documentation with respect to all client files and assist the Coalition Houses and Bridge Building Program Director with contract requirements, including but not limited to incident reports, maintenance of relevant logs, program reports and/or service summaries;
  • Obtain regular (no less than weekly) supervision with the Coalition Houses and Bridge Building Program Director to review client issues/concerns, and service needs, among other matters;
  • Perform all other duties as may be assigned by the Coalition Houses and Bridge Building Program Director, Deputy Executive Director for Programs or designee.

REPORTS TO: Coalition Houses and Bridge Building Program Director

SCHEDULE: 18 hours per week

HOURLY PAY RANGE: $21.00 – $23.00 per hour

LANGUAGE REQUIREMENTS: English (verbal and written) required, Spanish a plus

HOW TO APPLY: jmorera@cfthomeless.org

Submit cover letter and current resume with salary requirements. Include the job title (Coalition Houses PT Case Manager) in subject line of E-mail. Email: jmorera@cfthomeless.org. No telephone inquiries please.

Persons of color and formerly homeless individuals are encouraged to apply.

EOE

Shelter Monitoring Manager, Advocacy Department

POSITION SUMMARY: The Shelter Monitoring Manager supervises a small team of Shelter Specialist staff and the day-to-day shelter monitoring activities of the Coalition, which is the independent monitor of New York City’s municipal shelters. The Shelter Monitoring Manager ensures that the Shelter Specialist team timely responds to shelter residents’ complaints about shelter conditions and services, and promptly reports issues to the City’s Department of Homeless Services (DHS). The Shelter Monitoring Manager will coordinate the schedules of staff who work flexible hours in order to make visits to shelters during the day and night and on weekdays and weekends.

The Shelter Monitoring Manager will also visit shelters throughout the city as part of formally scheduled daytime joint inspections with DHS as well as unscheduled inspections, which may occur during evening, nighttime, and weekend hours, in order to document violations and other problems. The Shelter Monitoring Manager will engage with shelter residents for the purpose of providing referrals to Coalition programs and, as appropriate, communicate directly with shelter staff to immediately resolve residents’ problems. In collaboration with Advocacy staff, the Shelter Monitoring Manager will establish priorities and goals for shelter monitoring as well as engagement with shelter residents through outreach and advocacy. The Shelter Monitoring Manager will also help organize, support, and mobilize shelter residents and formerly-homeless New Yorkers for Coalition advocacy campaigns and events. The Shelter Monitoring Manager will adopt a professional tone consistent with the mission and goals of the Coalition for the Homeless in providing these services.  

QUALIFICATIONS: BA/BS required with a strong preference for coursework in social work, human services, or a health discipline. At least five years of relevant advocacy, case management, and/or organizing experience on behalf of homeless and/or low-income people required, with at least one year of experience supervising staff performing field work required. Excellent oral advocacy, writing, editing, computer, and analytical skills as well as a desire to work as part of a team required. Lived experience with homelessness and Spanish language skills desirable. *Ability to work some evenings, nights, and weekends is a requirement for this position.

SALARY: Commensurate with experience and education. Excellent benefits including medical, dental, time off, and retirement.

TO APPLY:

Submit resume and cover letter to Human Resources on or before December 14, 2020. Resumes submitted without cover letters will not be considered. Include the job title in subject line of email or on your fax cover sheet.
Email: ddiamant@cfthomeless.org (preferred)
Or FAX: (212) 233-2032, Attn: Shelter Monitoring Manager
No telephone inquiries, please.
People with disabilities, people of color, and formerly homeless individuals are strongly encouraged to apply.
Equal Opportunity Employer

Development Associate

POSITION SUMMARY: The Development Associate will work closely under the Director of Development and Manager of Special Events to provide all support as necessary in the planning, execution and follow-up of the Coalition’s annual fundraising events, including ARTWALK NY and the Women Mean Business Luncheon. The Development Associate will also be responsible for planning, organizing and managing the Coalition’s two annual drives: Project: Back to School and the Holiday Toy Drive, and will manage all in-kind donations to the Coalition. The Development Associate will also coordinate individual and corporate volunteers for drives and Coalition programs, as well as provide general support to the entire Development Department as requested.

QUALIFICATIONS: BA/BS preferred; exceptional written and oral communication, organizational skills and attention to detail required; related experience in event planning or development and/or non-profit experience highly preferred; proficiency in Microsoft Office products required; familiarity with Photoshop and Salesforce preferred; ability to work in a demanding, multi-task environment while remaining responsive to changing priorities is required. Commitment to the cause of helping homeless New Yorkers is essential.

DUTIES and RESPONSIBILITIES: The Development Associate will:

  • Assist Manager of Special Events in the planning and execution of all Coalition fundraising events; duties include but are not limited to gift entry, payment and expense tracking, follow up and mailing of solicitation and acknowledgement letters.
  • Organize and manage the two major annual citywide drives of in-kind donations: Project Back to School and the Holiday Toy Drive; duties include solicitation of and communication with donors, coordinating drop-off sites, arranging storage and transportation of materials, tracking all gifts and coordinating acknowledgements.
  • Coordinate the receipt, delivery, organization and distribution of all in-kind donations, in collaboration with Coalition program staff and the Director of Development.
  • Manage requests for volunteer opportunities at the Coalition;
  • Assist with maintenance and operation of the Development database (Salesforce), including but not limited to data entry;
  • Provide general assistance to Development Department as requested.

REPORTS TO: Director of Development

SALARY: Commensurate with experience and education. Excellent benefits including medical, dental, time off, and retirement.

TO APPLY: Submit cover letter and current resume with salary requirements. Include the job title in subject line of email.
Email: smurphy@cfthomeless.org
Attention: Development Associate
No telephone inquiries please
Persons of color and formerly homeless individuals are encouraged to apply
EOE

Temporary Part-Time Porter (Coalition Houses Building)

POSITION SUMMARY: The Temporary Part-Time Porter at Coalition Houses provides twice a week building cleaning (Mondays and Thursdays preferred), preps and disposes of garbage and recycling for pickup, assists with heavy lifting (acceptance of deliveries and turn-over of vacant units), assists with repairs when needed by Superintendent (painting, ongoing basement cleaning), provides coverage if Superintendent is called away due to emergency at another building, assists in obtaining supplies as needed, and helps with all other support tasks as necessary.

QUALIFICATIONS: Must be able to lift 30 pounds. Spanish fluency a plus but not required. Prior building Porter experience a plus. Must be able to work at least two week days per week (Mondays and Thursdays are preferred, but exact schedule is yet to be determined). Ability to work an 8:00 AM – 4:00 PM shift. Must we able to work/commute to Upper West Side Manhattan building location in the W 70’s. Temporary position may run up to six months.

REPORTS TO: Superintendent and Coalition Houses Program Director

SALARY: $15.00 per hour (temporary job, no employee benefits)

TO APPLY: Submit cover letter and current resume with hourly salary requirements

Include the job title in subject line of e-mail 
Email: jobs@cfthomeless.org  Attention: Temporary PT Porter
No telephone inquiries please
Persons of color and formerly homeless individuals are encouraged to apply
EOE

Director of Human Resources

POSITION SUMMARY: The Director of Human Resources oversees all aspects of the HR and organizational development functions, providing strategic leadership in response to HR needs throughout the organization. The Director of Human Resources will report to the CFO and work in collaboration with leadership throughout the organization, creating effective policies, procedures, and systems that will support the permanent staff of 82 and additional seasonal staffing for summer programs. As the lead for the function, the Director of Human Resources will provide a vision and set the tone for all employees that is consistent with our organization’s mission, goals, and values.

Among their core responsibilities, the Director of Human Resources will:

  • Provide overall leadership and vision for the HR function, serving as a partner to senior leadership to ensure strong systems, processes, and strategy for the team
  • Partner with managers to refine and manage all employee recruitment and retention activities and processes, including the creation of job descriptions; candidate recruitment, screening, and offer negotiations; conducting new hire orientations; developing ongoing training activities; and overseeing the implementation of effective performance evaluations
  • Manage the development and maintenance of a comprehensive personnel manual, ensuring adherence to all relevant regulations and best practices
  • Advise senior staff and department directors on staffing, policies, benefits, and training questions, and counsel and coach managers on employee relations and job performance issues
  • Oversee and refine the day-to-day administrative functions, implementing appropriate HR systems; leverage technology to support efficient and effective management of HR information and data
  • Lead the selection of benefits carriers, brokers, and policies; conduct benefits orientation and training for employees and oversee the administration of all health and fringe benefits
  • Serve as the primary contact with the organization’s external benefits providers and brokers, relevant government agencies, and employment law counsel
  • Create effective HR-related communications including policy statements, forms, and internal correspondence
  • Ensure up-to-date and complete HR files through periodic internal quality management reviews
  • Deliver timely and complete HR-related reporting for governmental agencies and senior staff

QUALIFICATIONS: BA or equivalent professional experience required. A master’s degree in personnel administration, organizational behavior, public administration, or another relevant field is a plus. At least five years of experience in human resources within a non-profit setting, with the ability to draw on experience and knowledge across many facets of the function, including employee recruitment and retention, benefits, employment law, personnel administration, and HRIS management. Previous experience in a social services organization is considered highly beneficial. Demonstrated success in developing, implementing, and continuously evaluating human resources policies and systems that support the mission and values of the organization and adhere with all relevant legal and regulatory requirements. Effective and comfortable in roles that require both strategic thinking and project management as well as tactical implementation. Experienced in building strong professional relationships, demonstrating excellent interpersonal skills, sound professional judgment, and high levels of integrity and accountability. Sensitive to the needs of employees delivering critical front-line services to extremely vulnerable populations and you approach your work with the empathy and patience needed to maintain a positive culture. Able to uphold a high level of customer service, work well in fast-paced environments, and are able to prioritize your workload in response to dynamic contexts. Possess strong communication and computer skills, ideally with experience implementing and/or administering effective HRIS.

SALARY: Commensurate with experience and education

REPORTS TO: The Chief Financial Officer

TO APPLY:  Koya Leadership Partners has been exclusively retained for this engagement. Cassie Scarano and Kirstin Griffiths are leading this search. To apply, please click HERE. All inquiries and discussions will be considered strictly confidential.

People with disabilities, persons of color, and formerly homeless individuals are strongly encouraged to apply.

Equal Opportunity Employer

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Part-Time Van Driver, Grand Central Food Program

POSITION SUMMARY:The GCFP Part-Time Driver works with the GCFP Program Assistant to ensure that the GCFP vehicle is in good working order, and is responsible for ensuring timely delivery of meals.  As with other members of the GCFP program team, the GCFP Part-Time Driver collaborates with volunteers to assist in distribution of meals to clients at the site. The GCFP Part-Time Driver performs job duties consistent with the mission and goals of the Coalition for the Homeless and the terms of the HPNAP agreement with the New York State Department of Health.

QUALIFICATIONS:  A High School degree or GED is required. Valid NYS driver’s license with no moving vehicle violations required.  Two years of related experience in driving experience in a human services setting, strongly desired.  Must be able to perform heavy-lifting up to 80 pounds. 

There are (2) part-time driver positions currently open:

*Part-time hours: 4:00 PM – 7:00 PM Wednesday thru Sunday

and

*Part-time hours: 4:00 PM – 7:00 PM Monday, Tuesday, Thursday, and Friday

SALARY: $20.00 per hour (This is a part-time opportunity)

TO APPLY:
Include the job title in subject line of e-mail or on your fax cover sheet.
Submit resume and cover letter to Human Resources
Email: jobs@cfthomeless.org (preferred)
Or FAX: (212) 233-2032, Attention: Part-Time Van Driver
No telephone inquiries, please.
Persons of color and formerly homeless individuals are encouraged to apply.
Equal Opportunity Employer

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