Careers

Make a Rewarding Career Move

The Coalition for the Homeless offers rewarding career opportunities for counselors, teachers, social workers, case managers and organizers. Coalition programs offer a variety of entry-level and professional positions for those who wish to join our dedicated and talented corps of human services workers and advocates.

Positions Available:
PROGRAM DIRECTOR, FIRST STEP JOB TRAINING PROGRAM

CHIEF FINANCIAL OFFICER

PART-TIME PORTER
SHELTER ADVOCACY AND MONITORING MANAGER

Program Director, First Step

POSITION SUMMARY: The First Step Program Director, provides the administrative, fiscal, and operations leadership for the Coalition’s job training program, First Step.  The Program Director is the principal agency contact with external stakeholders, inclusive of partner corporations, funding agencies, the First Step Advisory Board and committees.  The Program Director supervises, directs and guides the program staff, volunteers and interns on all aspects of program operations, including classroom instruction, skills development, training and work experience, internship or job placement and ensures timely delivery of all program services and complete reporting, among other obligations. The Program Director works in collaboration with First Step staff to design and implement the program curriculum and serves as an instructor in facilitating various components, as needed.  Likewise, the Program Director provides a service vision and sets the tone for First Step consistent with the mission and goals of the Coalition for the Homeless.

QUALIFICATIONS: MA/MS in social work, counseling, education or a related human services or health discipline strongly preferred; as an alternative and/or in addition, experience in a supervisory role providing clinical supervision in a job readiness/placement and/or similar setting strongly desired. Familiarity, knowledge and support of women’s issues and rights required. Prior case/care management or advocacy experience, working with individuals who are homeless, at-risk of homelessness, or who have mental health or medical disabilities is strongly preferred. Experience with public entitlements, housing and other issues and systems impacting individuals and families living in poverty is also strongly preferred. Proficiency in Microsoft Office and Google Workspace is strongly preferred. Spanish proficiency is a plus.

DUTIES and RESPONSIBILITIES:

The First Step Program Director shall:

  • Responsible for the overall development of the program curriculum, ensuring that it’s designed and implemented to best meet program goals;
  • In collaboration with First Step staff and volunteers, lead and facilitate curriculum instruction and workshops;
  • Provide direct supervision to the following First Step staff members: Social Services Supervisor, Job Readiness Coordinator and Education and Outreach Coordinator; and provide support and leadership for entire First Step team;
  • Ensure compliance with policy and procedures during the fourteen-week training program;
  • Develop, manage and continually monitor program’s strategic approach and plan for meeting program goals and providing the most effective services possible;
  • Ensure timely and complete weekly, monthly, quarterly and other reporting to relevant funding/contractual agencies and organizations;
  • Maintain tracking of reporting metrics, attrition rate statistics, and other required documentation for program;
  • Ensure maintenance of accurate and proper record documentation in client database (ETO) and files, such as up-to-date assessments and evaluations, case management notes, service plans, job placement forms and other summaries;
  • Participate in the development and drafting of funding proposals and renewal agreements with relevant funding agencies and organizations;
  • Conduct internal quality management audits and reviews, and design and implement program improvements or enhancements using outcome-based evaluations, among other tools;
  • Review and approve all program expenditures consistent with the program budget;
  • participate in the development, review, oversight, revision, and modification of the program budget and services;
  • Together with the Social Services Supervisor, regularly provide all First Step staff with clinical guidance and oversight;
  • Work with program staff to recruit, assess, support and enroll women interested in the program;
  • In collaboration with the Education and Outreach Coordinator oversee outreach and recruitment activities to potential First Step clients;
  • Together with the Job Readiness Coordinator, oversee the internship, job coaching/mentoring, and job placement components of the program;
  • Collaborate with the Social Services Supervisor, Job Readiness Coordinator and Education and Outreach Coordinator on issues such as staff morale and productivity;
  • In collaboration with the First Step team maintain tracking information, contact and relationships with graduates to provide ongoing support as needed;
  • Facilitate weekly staff meeting and assist program staff in planning and co-facilitating other meetings including but not limited to, in-service training and other staff development and orientation activities;
  • Collaborate with First Step Advisory Board and its Committees to facilitate partnerships and expand resources and support for First Step and the women it serves; serve as main liaison for FSAB;
  • Oversee marketing activities and ensure timely responsiveness to the development and maintenance of First Step linkages and contacts with business partners and volunteers;
  • Oversee planning of program special events such as graduation ceremonies, as well as gatherings for First Step students and/or graduates;
  • Working closely with the Development team, FSAB and the Deputy Executive Director for Programs, plan and coordinate all program related activities for fundraising efforts, including the annual Women Mean Business Luncheon;
  • Recruit, hire, supervise, and evaluate all First Step staff in close collaboration with the Deputy Executive Director for Programs and Director of Human Resources;
  • Obtain regular supervision and work in collaboration with the Deputy Executive Director for Programs to review program operations, clinical issues/concerns, and staffing, as well as seek budget and program management guidance, among other matters;
  • Perform all other duties as may be assigned by the Deputy Executive Director for Programs or designee.

TO APPLY: Please submit a resume and cover letter to jobs@cfthomeless.org

Persons of color and formerly homeless individuals are encouraged to apply.

EOE

Shelter Advocacy and Monitoring Manager

The Shelter Advocacy & Monitoring Manager supervises a small team of Shelter Specialist staff and the day-to-day shelter monitoring activities of the Coalition, which is the independent monitor of New York City’s municipal shelters. The Shelter Advocacy & Monitoring Manager ensures that the Shelter Specialist team timely responds to shelter residents’ complaints about shelter conditions and services, and promptly reports issues to the City’s Department of Homeless Services (DHS). The Shelter Advocacy & Monitoring Manager will coordinate the schedules of staff who work flexible hours in order to make visits to shelters during the day and night and on weekdays and weekends.

The Shelter Advocacy & Monitoring Manager will also visit shelters throughout the city as part of formally scheduled daytime joint inspections with DHS as well as unscheduled inspections, which may occur during evening, nighttime, and weekend hours, in order to document violations and other problems. The Shelter Advocacy & Monitoring Manager will engage with shelter residents for the purpose of providing referrals to Coalition programs and, as appropriate, communicate directly with shelter staff to immediately resolve residents’ problems. In collaboration with Advocacy staff, the Shelter Advocacy & Monitoring Manager will establish priorities and goals for shelter monitoring as well as engagement with shelter residents through outreach and advocacy. The Shelter Advocacy & Monitoring Manager will also help organize, support, and mobilize shelter residents and formerly-homeless New Yorkers for Coalition advocacy campaigns and events. The Shelter Advocacy & Monitoring Manager will adopt a professional tone consistent with the mission and goals of the Coalition for the Homeless in providing these services.  

QUALIFICATIONS: BA/BS required with a strong preference for coursework in social work, human services, or a health discipline. At least three years of relevant advocacy, case management, and/or organizing experience on behalf of homeless and/or low-income people required, with at least one year of experience supervising staff required. Must be committed to social justice and, in particular, identifying and addressing the systemic and bureaucratic obstacles to decent shelter for homeless New Yorkers. Excellent oral advocacy, writing, editing, computer, and analytical skills as well as a desire to work as part of a team required. Lived experience with homelessness and Spanish language skills desirable. *Ability to work some evenings, nights, and weekends is a requirement for this position.

DUTIES and RESPONSIBILITIES:


The Shelter Monitoring Manager shall:

  • Supervise the day-to-day activities of the Coalition’s Shelter Specialist monitoring team under the direction of the Director of Government Relations and Legal Affairs;
  • Conduct monitoring of New York City shelters, including during daytime, evening, nighttime, and weekend hours, to assess and document: problem conditions; compliance or lack thereof with the legal right to shelter, other court orders, and State and City regulations and agency procedures; and the needs of residents;
  • Establish an agenda and facilitate a once weekly shelter monitoring team meeting and meet with each Shelter Specialist once per week for supervision;
  • Advocate for individual needs of shelter residents as necessary and possible during field visits, provide information and referral, and document individual and systemic problems for follow-up with the Department of Homeless Services (DHS) as directed;
  • Communicate with DHS regarding compliance with shelter standards and track communication with DHS to ensure the agency responds and, when appropriate, corrects issues identified by Coalition staff;
  • Edit Shelter Specialist reports to DHS for clarity, grammar, spelling, and accuracy of citations to agency procedures, legislation, and court orders;
  • In consultation with Shelter Specialist monitoring staff, develop the schedule of regular joint inspections with DHS and confirm DHS’s availability, identify the need for and schedule unannounced inspections, and update shared department calendars to reflect schedule changes;
  • Organize and develop Client Advisory Boards (CABs) in shelters citywide, develop the Client Advisory Group (CAG) as both the consortium of CABs and a key tool for organizing homeless and formerly-homeless individuals and families, and regularly attend weekly CAG meetings;
  • Work with Advocacy staff and outside counsel to provide litigation support by identifying and liaising with potential plaintiffs for affirmative cases to defend and expand the rights of homeless individuals and families;
  • Recruit, train, and mobilize volunteers to assist with shelter inspections;
  • Together with the Advocacy staff, help develop and implement the Coalition’s organizing campaigns and public education work, assist in the coordination of campaign and event organizing, facilitate consultation with shelter residents in the development of policy and campaign activities, and increase the participation by homeless and formerly-homeless individuals and families in the Coalition’s organizing activities;
  • Conduct outreach to shelter residents who have received sanction notices to terminate their shelter placements and connect them with Coalition staff and outside counsel for representation at fair hearings;
  • Organize shelter residents and formerly-homeless individuals and families for the purpose of City and State-level advocacy on a range of public policy issues that impact homeless and low-income individuals;
  • Liaise with other departments and programs of the Coalition to provide resource materials and increase awareness about the work of the Advocacy Department and to include other staff in Advocacy campaigns and events. Provide assistance and support to the Program staff as directed;
  • Obtain regular supervision with the Director of Government Relations and Legal Affairs or designee to review department operations, policy, and other issues/concerns;
  • Participate in weekly staff and other meetings as directed, such as in-service training and staff development and orientation activities;
  • Assist in the training and orientation of fellow members of the department, including but not limited to accompanying department staff and volunteers on field visits and ensuring they understand the rights of shelter residents; and
  • Perform all other duties as may be assigned by the Director of Government Relations and Legal Affairs, the Executive Director, or designee.

REPORTS TO: Director of Government Relations and Legal Affairs or designee

TO APPLY: Submit cover letter and current resume. Include the job title in subject line of e-mail. Email: jobs@cfthomeless.org  Attention: Shelter Monitoring Manager.

Persons of color and formerly homeless individuals are encouraged to apply.

EOE

Chief Financial Officer

SUMMARY: The Chief Financial Officer (CFO) provides leadership for the Coalition’s finance and human resources functions. The CFO will work with the Executive Director to drive strategic financial decisions for the organization, including overseeing budget development and monitoring; financial analysis, planning, and reporting; the audit process; and overall compliance for our budget. In addition, they will manage a committed team of staff to ensure a high level of service and that effective processes, policies, and systems are in place.

QUALIFICATIONS: Bachelor’s degree or equivalent professional experience. A master’s degree in business administration or another relevant field is considered an additional benefit.

At least 10 years of experience in financial management roles, including prior success in nonprofit finance positions involving the management of multi-million-dollar budgets. Experience managing government funding streams and the associated compliance and reporting requirements, as well as managing or supporting an organization’s audit process.

Broad expertise in financial strategy, audits, compliance, budgeting, and management of finance staff. Strong project management skills and the ability to prioritize and delegate within a fast-paced environment. Able to provide appropriate support and coaching to an experienced team of professionals. Solutions-oriented and able to identify and implement processes, systems, and efficiencies that support the continuous improvement of a finance team or function. Excellent professional judgment and strong communication skills.

Able to build effective and trusting relationships internally with staff in and outside of the finance function, as well as with key external partners or vendors such as auditors, bankers, and other service providers.

DUTIES and RESPONSIBILITIES:

Among their core responsibilities, the CFO will:

  • Act as a thought partner to the Executive Director to ensure the long-term stability and growth of the Coalition; engage with the Board and/or Finance and Audit Committee as needed
  • Participate on the senior leadership team and provide financial analysis and business planning to support leaders in making organization- or department-level decisions
  • Manage the finance team and Director of Human Resources, providing professional development, performance evaluation, and ongoing support to ensure these team members’ success in their roles
  • Guide an effective annual budgeting process and manage ongoing budget monitoring, reporting, analysis, and forecasting
  • Lead the Coalition’s audit process, managing preparation and project management for the process, serving as the primary contact for the external audit team, and reviewing audited financial statements
  • Ensure financial compliance with GAAP, OMB, IRS, and other grantor requirements and oversee reporting on lobbying activities
  • Provide project management for Coalition-owned buildings and act as a primary liaison to external stakeholders (City officials, attorneys) related to financing for the facilities
  • Represent the Coalition to external stakeholders such as authorizers, donors, and boards
  • Maintain appropriate internal controls
  • Enhance the finance department’s use of technology to create efficiencies
  • Oversee and negotiate the Coalition’s relationships with the commercial and health insurance providers and bankers

REPORTS TO: Executive Director

SALARY: Commensurate with experience and education. Excellent benefits including medical, dental, time off, and retirement.

HOW TO APPLY: Click here to apply.

Persons of color and formerly homeless individuals are encouraged to apply.

EOE

Part-Time Porter (Coalition Houses Building)

POSITION SUMMARY: The Part-Time Porter at Coalition Houses provides twice a week building cleaning (Mondays and Thursdays preferred), preps and disposes of garbage and recycling for pickup, assists with heavy lifting (acceptance of deliveries and turn-over of vacant units), assists with repairs when needed by Superintendent (painting, ongoing basement cleaning), provides coverage if Superintendent is called away due to emergency at another building, assists in obtaining supplies as needed, and helps with all other support tasks as necessary.

QUALIFICATIONS: Must be able to lift 30 pounds. Spanish fluency a plus but not required. Prior building Porter experience a plus. Must be able to work at least two week days per week (Mondays and Thursdays are preferred, but exact schedule is yet to be determined). Ability to work an 8:00 AM – 4:00 PM shift. Must we able to work/commute to Upper West Side Manhattan building location in the W 70’s.

REPORTS TO: Superintendent and Coalition Houses Program Director

SALARY: $20.00 per hour

TO APPLY: Submit cover letter and current resume with hourly salary requirements

Include the job title in subject line of e-mail 
Email: jobs@cfthomeless.org  Attention: PT Porter
No telephone inquiries please
Persons of color and formerly homeless individuals are encouraged to apply
EOE

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