Careers

Make a Rewarding Career Move

The Coalition for the Homeless offers rewarding career opportunities for counselors, teachers, social workers, case managers and organizers. Coalition programs offer a variety of entry-level and professional positions for those who wish to join our dedicated and talented corps of human services workers and advocates.

Please note that all employees of the Coalition for the Homeless must be vaccinated.

Positions Available:

CONTRACTS MANAGER

MANAGER OF DIGITAL MEDIA

WATERFRONT DIRECTOR, CAMP HOMEWARD BOUND

EMERGENCY GOODS DISTRIBUTION MANAGER

PART-TIME SHELTER SPECIALIST, Advocacy

TEMPORARY EVENTS COORDINATOR

SUPERVISOR, SHELTER RIGHTS MONITORING TEAM

PART-TIME CASE MANAGER

Contracts Manager

POSITION SUMMARY:  The Contracts Manager is the primary administrator for all government-funded contracts and is responsible for ensuring contract compliance and the negotiation of new/existing government grants.  The Contract Manager is also responsible for the development of contract management strategies that assist in the monitoring and ongoing evaluation of agency fiscal and program operations.  In conjunction with the appropriate Finance staff, the Contracts Manager facilitates the development, maintenance, and submission of all agency contract budgets, vouchers, and reports in accordance with grantor guidelines.  The Contracts Manager also assists in the monitoring and tracking of government revenue and the resolution of disallowed expenses.  As a manager within the organization, the Contracts Manager interfaces with senior management and program directors and assists the Chief Financial Officer in the development and provision of contract management-related training to facilitate staff development and increase compliance.  The Contracts Manager performs all job duties consistent with the mission and goals of the Coalition for the Homeless and any relevant funding agreements.

QUALIFICATIONS:  Bachelor’s degree in accounting or a related degree; not less than three years of experience in managing public contracts and budgets; demonstrated proficiency with several software programs, including but not limited to, FUND-EZ, MS Word, Excel, and other related program/contract management applications; the ability to communicate effectively and clearly, both orally and in writing, with grantors, clients, vendors, and staff; careful attention to detail, as well as the ability to multi-task and to produce work product in a timely fashion;  the ability to work independently, collaboratively and with minimal supervision; a demonstrated willingness and ability to learn and understand the agency’s services so as to further the grantors’ purposes and the agency’s mission; and ability to facilitate staff training on contract management matters.

DUTIES and RESPONSIBILITIES: 

The Contracts Manager shall:

  1. Oversee, create and execute contracts in collaboration with government agencies, task may include coordinating and reviewing contract terms, while revising and converting budgets.
  2. Review the monthly/quarterly contract invoicing/billing for assigned government funding and prepare such invoicing/billing for submission to the appropriate government agency, as well as the review and preparation of all required lobbying reports sought by government agencies.
  3. Tracking and maintaining expenses on a monthly basis, responsibilities include revenue recognition, evaluating financial performance and fiscal operations, allocating expenditures, and reviewing contract performance.
  4. Facilitate collection of monthly program reports for inclusion with vouchers, as required by grantor guidelines, and facilitate the completion and submission of all annual/periodic progress reports for assigned government funding.
  5. Develop and distribute monthly contract variance reports to appropriate Program Directors, Deputy Executive Directors, the Controller, and the Chief Financial Officer. Summarize variance reports and initiate corrective actions for under/overspending.
  6. Prepare monthly/quarterly/annual contract status reports for review by senior staff, among others, by identifying all areas of concern, performance issues, and other contract management-related trends. Assist in ensuring uniformity of contract compliance across departments/programs in conjunction with the Chief Financial Officer and the Deputy Executive Directors for Operations and Programs.
  7. Serve as the primary liaison between the Coalition and public grantors. Facilitate feedback to grantors in response to inquiries and/or regarding their contract monitoring visits.
  8. Assist the agency in meeting budget objectives by monitoring expenses and making recommendations to address budgetary issues. Timely address incorrectly allocated costs with Controller and CFO and complete requests for adjusting journal entries as needed.
  9. Assist in the development of annual agency and program/department budgets, as well as budgets for RFPs, RFA’s, and other requests for funding submitted by the agency.
  10. Conduct annual contract orientations for all staff at the start of a contract period to review contract deliverables, rules, and regulations, and to initiate the development of a contract management plan. Conduct no less than quarterly meetings with Program Directors to review contract performance and discuss anticipated program/fiscal changes which may have an impact on the agency and/or program operations.
  11. Maintain and share information with relevant staff pertaining to modifications in contract regulations, policies, and procedures that may have an impact on the agency’s ability to maintain high levels of compliance.
  12. Proactively identify potential issues related to non-compliance in advance of funder review/involvement. Recognize the need for, and take timely action on, budget modifications in order to meet program needs, generate revenue for the agency, and ensure coverage of allocated agency shared costs.
  13. Maintain all original documents for publicly funded contracts according to agency and grantor guidelines. Keep financial and contract information and plans confidential.
  14. Coordinate agency preparation for site/monitoring visits through the scheduling of audit preparation/site visit preparation meetings with appropriate program and fiscal staff. Together with other Finance staff, prepare all government-funded financial records for grantor/auditor review.
  15. Facilitate the completion of quarterly time and effort allocation (two-week intervals) studies for staff supported by multiple contracts, maintain documentation of the study information in conjunction with HR (for grantor review during monitoring visits and/or upon request), and, provide Finance and HR information regarding changes in time and effort/labor distribution.
  16. Assist in the development and implementation of agency contract management policies and procedures, the development of agency purchasing policies and procedures consistent with funder requirements, and assist in the development of effective quality assurance systems to ensure adherence to all grantor rules and regulations.
  17. Obtain regular (no less than weekly) supervision with the Chief Financial Officer or designee;
  18. Participate in weekly staff and other meetings, such as in-service training and staff development and orientation activities;
  19. Assist in the design and implementation of enhancements or improvements in departmental practices and activities;
  20. Participate in weekly staff and other meetings, such as in-service training and staff development and orientation activities;
  21. Perform all other duties as may be assigned by the Chief Financial Officer or designee.

REPORTS TO:  Chief Financial Officer

SALARY: $65,000 – $75,000

TO APPLY: Submit cover letter and current resume

Include the job title in subject line of e-mail 
Email: jobs@cfthomeless.org  Attention: Contracts Manager
No telephone inquiries please
Persons of color and formerly homeless individuals are encouraged to apply
EOE

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Manager of Digital Media

POSITION SUMMARY: The Manager of Digital Media works with the Director of Development and Advocacy department to 1) increase awareness of the Coalition, its mission and accomplishments by actively pursuing new social media and website strategies; 2) attract supporters, donors, advocates and volunteers with strong, dynamic written and visual content; and 3) further the advocacy and programmatic goals of the Coalition through effective utilization of digital media, including the organization’s website, email, social media, and any other new media and digital mechanisms. 

QUALIFICATIONS:  Requirements include a BA with a minimum of two years of experience in communications and digital media; superior knowledge of social media, design, blogging, photo sharing, video sharing tools, platforms, and applications; highly motivated and creative; excellent interpersonal and writing skills; strong analytical and critical thinking skills; basic understanding of web design and functionality; familiarity with emerging trends in the tech, nonprofit and social enterprise spaces; ability to work independently. Proficiency in Microsoft Office, Canva, Tweetdeck, Slack, and Photoshop required. Knowledge of Final Cut Pro and other Adobe Creative Suite products, as well as WordPress, Google Analytics, Twitter Analytics, Facebook and  Instagram Business Insights, Salesforce, and Salesforce Marketing Cloud recommended. Familiarity with New York City and New York State budget and legislative processes helpful. A strong social conscience and experience with issues of housing, poverty, and social justice strongly desired.

DUTIES and RESPONSIBILITIES:

The Manager of Digital Media shall:

  1. Facilitate the Coalition’s online presence by actively maintaining the website via WordPress on a daily basis so it is accurate, up-to-date, attractive, thorough, and functional.
  2. Monitor all social media platforms by engaging in social listening, reviewing daily news, and producing content reports to the Director of Development and Advocacy staff one or two times per day.
  3. Draft and publish daily tweets (and other content, as necessary) to keep the Coalitions’ social media up to date.
  4. Ensure the development, production, testing, and delivery of email communications by required deadlines. Draft, edit and proof all submitted copy to ensure accuracy, readability, and consistency with Coalition email policies. 
  5. Draft, design, produce, and program a multi-platform social media content strategy that reinforces and enhances the Coalition’s email, print, and online initiatives.
  6. Attend staff meetings with Advocacy and Development departments on a weekly basis or as needed in order to facilitate collaboration, discuss goals and objectives, and evaluate ongoing progress.
  7. Plan, draft, and create compelling content for website, social media, and other printed and digital materials.
  8. Draft and edit blogs, newsletter articles, website content, and other related publications.
  9. Respond quickly to breaking news, in conjunction with the Advocacy team and communication consultants, to post statements.
  10. Advance online video presence through production and editing of videos.
  11. Work with the Director of Development to manage outside vendors related to communications, technological development, and video material.
  12. Organize and maintain the digital database of photographs, video, and other digital assets, and work with Programs and Advocacy staff to build the Coalition’s catalog of media.
  13. Take photos at advocacy, direct service, and fundraising events.
  14. Track and report on website, email, and social media analytics. Follow trends and develop strategies to increase engagement.
  15. Assist and manage other print productions and mailings, as needed, including editing, design, and photography.
  16. Perform all other duties as may be assigned by the Director of Development, Advocacy department or designee.

REPORTS TO:  Director of Development

SALARY: $55,000 – $65,000

TO APPLY: Submit cover letter and current resume

Include the job title in subject line of e-mail 
Email: jobs@cfthomeless.org  Attention: Manager of Digital Media
No telephone inquiries please
Persons of color and formerly homeless individuals are encouraged to apply
EOE

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Waterfront Director, Camp Homeward Bound

POSITION SUMMARY: Camp Homeward Bound is seeking a qualified Waterfront Director to manage our waterfront and aquatics program from June 13 to August 21, 2022. Camp Homeward Bound is an overnight camp located in Harriman State Park that serves NYC children/youth ages 7 to 15 that are currently residing in Homeless or Domestic Violence shelters. Our mission is to provide our campers a respite in a fun, safe and supportive community and all activities and programs are designed to foster positive self-esteem building, and personal growth. 

The Waterfront Director is responsible for all aspects of the daily operations of our camp’s aquatic programs including free and instructional swims, kayaking and canoeing programs. Must be able to supervise lifeguards, swimmers, enforce rules and regulations, minimize dangers and create a fun, safe and supporting learning environment. Responsible for managing, supporting  and evaluating a team of 6-8 Lifeguards and assist them in the development of safe and developmentally appropriate swim lessons. Also responsible for preparing records and reports for the camp and the Department of Health. 

Dates of Employment: June 13th, 2022 through August 21st, 2022

Salary: $5000 to $8000 for the Season (Commensurate with experience)

We are looking for residential staff, however we will consider staff needing to commute.

QUALIFICATIONS:

  • Must be at least 21 years of age
  • 2-3 years as lifeguard and/or swimming instructions
  • Previous supervisory experience preferred
  • High School Diploma, 1+ year of College preferred

CERTIFICATES, LICENSE, AND CERTIFICATIONS:

  • Current American Red Cross (ARC) Lifeguard Certification or equivalent
  • Current ARC Water Safety Instructor certification or equivalent
  • Current CPR/AED
  • Current First Aid

Note: We provide on site re-certification courses as needed.

TO APPLY: Submit current resume to Beverly McEntarfer: bmcentarfer@cfthomeless.org

Include the job title in subject line of e-mail 
Persons of color and formerly homeless individuals are encouraged to apply
EOE

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Emergency Goods Distribution Manager

POSITION SUMMARY: The Emergency Goods Distribution Manager will work closely under the supervision of the Grand Central Food Program Director to provide all support, as necessary, in the receipt and distribution of all in-kind donations and bulk purchases of items intended for Coalition for the Homeless clients. Such items may include coats, clothing, sleeping bags, care kits, PPE, furniture, as well as other essential supplies. The Emergency Goods Distribution Manager will also work with the Development and Youth Programs staff in the planning, organizing and management of the Coalition’s two annual drives: Project: Back to School and the Holiday Toy Drive.

QUALIFICATIONS: BA/BS preferred. Must be able to lift heavy items; proficiency in Microsoft Office and Google Suite products preferred; ability to work in a demanding, multi-task environment while remaining responsive to changing priorities is required; must have good communication and organization skills. Driver’s license is strongly preferred. Spanish fluency a plus, but not required.  Commitment to the cause of helping homeless New Yorkers is essential.

DUTIES and RESPONSIBILITIES:

The Emergency Goods Distribution Manager shall:

  • Organize and manage the receipt and distribution of donations from the two major annual citywide drives of in-kind donations: Project Back to School and the Holiday Toy Drive; duties include sorting, organizing, and preparing donations for pick up; coordinating drop-off and pick up of supplies; purchasing materials as needed, arranging storage and transportation of materials, tracking all gifts.
  • Communicate respectfully, efficiently and collaboratively with Coalition team members and outside partners in all aspects of coordinating the Coalition drives and distributing goods.   
  • Work with the Development staff to coordinate the receipt, delivery, organization, and distribution of all in-kind donations, in collaboration with Coalition program staff and under the supervision of the Director of the Grand Central Food Program.
  • Coordinate all large deliveries to the Coalition for the Homeless under the supervision of the Grand Central Food Program Director and in collaboration with Operations and Programs leadership to ensure adequate support for receipt and minimal disruption to services.
  • In advance of large deliveries and seasonal drives, manage space and storage needs of the 2nd floor, or otherwise, under the supervision of the Grand Central Food Program Director, and in collaboration with Operations and Programs leadership.
  • Communicate regularly with GCFP, Crisis Services and other Program Directors and staff, as appropriate, to provide updates on receipt, location and availability of items that are donated or purchased.
  • Store and regularly maintain donated or purchased goods in a neat and organized manner that allows Coalition staff to quickly and efficiently locate items that may meet their clients’ needs.
  • Remove or facilitate the removal of donated items that do not adequately meet the needs of the Coalition or Coalition clients.
  • Support and assist Coalition staff in problem-solving urgent onsite or offsite storage needs that may require space and organization beyond typical capacity.   
  • Lead volunteers and volunteer groups in assisting with the organization of donated and purchased goods.
  • Provide general assistance to the Grand Central Food Program Director as requested.

REPORTS TO: Grand Central Food Program Director

SALARY: $50,000-$51,000/year

TO APPLY: Submit cover letter and current resume

Include the job title in subject line of e-mail 
Email: jobs@cfthomeless.org  Attention: Emergency Goods Distribution Manager
No telephone inquiries please
Persons of color and formerly homeless individuals are encouraged to apply
EOE

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Part-Time Shelter Specialist, Advocacy

POSITION SUMMARY: The Part-Time Shelter Specialist’s primary duty is to conduct shelter monitoring activities consistent with the Coalition’s duties and obligations as the independent monitor of New York City’s municipal shelters. The Part-Time Shelter Specialist will regularly visit shelters throughout the city as part of formally scheduled daytime joint inspections with the Department of Homeless Services as well as unscheduled inspections, which may occur during nighttime and weekend hours, in order to document violations and other problems. The Part-Time Shelter Specialist will engage with shelter residents for the purpose of providing referrals to Coalition programs and, as appropriate, communicate directly with shelter staff to immediately resolve residents’ problems. In collaboration with Advocacy staff, including other members of the shelter monitoring team, the Part-Time Shelter Specialist will establish priorities and goals for shelter monitoring as well as engagement with shelter residents through outreach and advocacy. The Part-Time Shelter Specialist will also help organize, support, and mobilize shelter residents and formerly-homeless New Yorkers for Coalition advocacy campaigns and events. The Part-Time Shelter Specialist will adopt a professional tone consistent with the mission and goals of the Coalition for the Homeless in providing these services.  

QUALIFICATIONS: AA/AS in human services or health discipline required (or a GED/high school diploma and at least four years of relevant work experience in homeless services or grassroots organizing). BA/BS in social work, human services, or health discipline strongly preferred. Prior direct client services and case management experience, especially with homeless and/or low-income people, strongly preferred. Strong written and oral communication skills, availability to work nights and weekends, and a desire to work as part of a team required. Availability to work a minimum of 22.5 hours per week required. Spanish language proficiency and lived experience in the NYC shelter system highly desirable.

DUTIES and RESPONSIBILITIES:

The Part-Time Shelter Specialist shall:

  • Conduct monitoring of New York City shelters to assess and document: problem conditions; compliance or lack thereof with the legal right to shelter, other court orders, and State and City regulations and agency procedures; and the needs of residents;
  • Advocate for individual needs of shelter residents as necessary and possible during field visits, provide information and referral, and document individual and systemic problems for follow-up with the Department of Homeless Services (DHS) as directed;
  • Communicate with DHS regarding compliance with shelter standards and accurately track communication with DHS in Coalition databases and calendars to ensure the agency responds and, when appropriate, corrects issues identified by Coalition staff;
  • Ensure all monitoring visits are accurately and timely entered into Coalition calendars and visit reports are accurately and timely entered into Coalition databases;
  • Timely respond to shelter residents’ calls and emails, and log communication with residents into Coalition database on a daily basis;
  • Organize and develop Client Advisory Boards (CABs) in shelters citywide, develop the Client Advisory Group (CAG) as both the consortium of CABs and a key tool for organizing homeless and formerly-homeless individuals and families, and attend weekly CAG meetings;
  • Work with Advocacy staff and outside counsel to provide litigation support by identifying and liaising with potential plaintiffs for affirmative cases to defend and expand the rights of homeless individuals and families;
  • In consultation with other shelter monitoring staff, develop the schedule of regular joint inspections with DHS and confirm DHS’s availability, identify the need for and schedule unannounced inspections, and update shared department calendars to reflect schedule changes;
  • Recruit, train, and mobilize volunteers to assist with shelter inspections;
  • Together with the Advocacy staff, help develop and implement the Coalition’s organizing campaigns and public education work, assist in the coordination of campaign and event organizing, facilitate consultation with shelter residents in the development of policy and campaign activities, and increase the participation by homeless and formerly-homeless individuals and families in the Coalition’s organizing activities;
  • Conduct outreach to shelter residents who have received sanction notices to terminate their shelter placements and connect them with Coalition staff and outside counsel for representation at fair hearings;
  • Organize shelter residents and formerly-homeless individuals and families for the purpose of City and State-level advocacy on a range of public policy issues that impact homeless and low-income individuals;
  • Liaise with other departments and programs of the Coalition to provide resource materials and increase awareness about the work of the Advocacy Department and to include other staff in Advocacy campaigns and events. Provide assistance and support to the Program staff, including coordination of visits with Crisis Intervention Program clients, as directed;
  • Obtain regular supervision with the Shelter Rights Monitoring Team Supervisor or designee to review department operations, policy, and other issues/concerns;
  • Participate in weekly staff and other meetings as directed, such as in-service training and staff development and orientation activities;
  • Assist in the training and orientation of fellow members of the department, including but not limited to accompanying department staff and volunteers on field visits and ensuring they understand the rights of shelter residents; and
  • Perform all other duties as may be assigned by the Shelter Rights Monitoring Team Supervisor, Director of Government Relations and Legal Affairs, the Executive Director, or designee.

REPORTS TO: Shelter Rights Monitoring Team Supervisor or designee

SALARY: $25/hour

TO APPLY: Submit cover letter and current resume

Include the job title in subject line of e-mail 
Email: jobs@cfthomeless.org  Attention: Part-Time Shelter Specialist
No telephone inquiries please
Persons of color and formerly homeless individuals are encouraged to apply
EOE

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Temporary Events Coordinator

POSITION SUMMARY: The Temporary Events Coordinator will work under the Director of Development to plan the organization’s major fall fundraising event to be held November 2022. The event will likely consist of a dinner with a live and silent art auction and cocktail reception. The Coordinator will oversee all aspects of the event planning, including vendor and consultant management; sponsorships; data entry; data analysis; artist communication (as necessary); art delivery; printed and online materials; venue liaising; catering; décor; and event program and agendas. The Coordinator will work closely with all event consultants, the Art Advisory Board, and Director of Development to ensure that ARTWALK is efficiently managed. The Coordinator will perform all job duties consistent with the mission and goals of the Coalition for the Homeless.

***This is a temporary hybrid position from mid-April through November. ***

QUALIFICATIONS: BA/BS and no less than two years of event planning experience are required (nonprofit event planning experience preferred). Exceptional verbal, written, interpersonal, and organizational skills are required. Familiarity with Microsoft Office and Google Docs required. Familiarity with Salesforce CRM a plus. Must have ability to effectively manage multiple projects with multiple priorities and stay on strict deadlines. Must be extremely driven and able to work independently. Familiarity with art events preferred.

DUTIES and RESPONSIBILITIES:

The Temporary Events Coordinator shall:

  • Plan and manage event logistics, as well as follow established priorities, guidelines, timelines and procedures to effectively execute the event;
  • Schedule and facilitate all event planning meetings with event production company, consultants, vendors, committees and relevant Coalition staff, and serve as principal agency contact for all parties involved with the event;
  • Manage budgets, financial variance reports and other status reports for the event as needed and as requested;
  • Coordinate with donating artists and track all donations;
  • In coordination with Development staff, solicit and negotiate gifts of all types in support of special event functions and enter all relevant information in Salesforce donor management system; as well as track all income in an Excel document;
  • Maintain effective relationships with vendors, donors, board members and potential sponsors;
  • Manage the design, printing and mailing of invitations and other printed and electronic materials for the event, as well as manage RSVPs, acknowledgments, and all other materials;
  • Coordinate the processing of vendor and consultant invoices with Finance Department;
  • Participate in regular supervision with the Director of Development;
  • Perform all other duties as may be assigned by the Director of Development or organization leadership.

REPORTS TO:  Director of Development

SALARY: $43-45/hour

TO APPLY: Submit cover letter and current resume

Include the job title in subject line of e-mail 
Email: jobs@cfthomeless.org  Attention: Temporary Events Coordinator
No telephone inquiries please
Persons of color and formerly homeless individuals are encouraged to apply
EOE

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Supervisor, Shelter Rights Monitoring Team

POSITION SUMMARY: The Supervisor of the Shelter Rights Monitoring Team is a dedicated advocate for homeless New Yorkers and a key member of the Advocacy Department of the Coalition for the Homeless, which uniquely serves as the independent monitor of New York City’s municipal shelter system. The Supervisor of the Shelter Rights Monitoring Team manages a small team of Shelter Specialist staff and the day-to-day shelter monitoring activities of the Coalition. The Supervisor ensures that the team timely responds to shelter residents’ complaints about shelter conditions and services, and promptly reports issues to the City’s Department of Homeless Services (DHS). The Supervisor will coordinate the schedules of staff who work flexible hours in order to make visits to shelters during the day and night and on weekdays and weekends.

The Supervisor will also visit shelters throughout the city as part of formally scheduled daytime joint inspections with DHS as well as unscheduled inspections, which may occur during evening, nighttime, and weekend hours, in order to document violations and other problems. The Supervisor will engage with shelter residents for the purpose of providing referrals to Coalition programs and, as appropriate, communicate directly with shelter staff to immediately resolve residents’ problems. In collaboration with Advocacy Department staff, the Supervisor will establish priorities and goals for shelter monitoring as well as engagement with shelter residents through outreach and advocacy. The Supervisor will also help organize, support, and mobilize shelter residents and formerly-homeless New Yorkers for Coalition advocacy campaigns and events. The Supervisor will adopt a professional tone consistent with the mission and goals of the Coalition for the Homeless in providing these services.  

QUALIFICATIONS: BA/BS required with a strong preference for coursework in social work, human services, legal studies, or a health discipline. At least three years of relevant advocacy, case management, and/or organizing experience on behalf of homeless and/or low-income people required, with at least one year of experience supervising staff required. Must have a deep commitment to social justice and, in particular, identifying and addressing the systemic and bureaucratic obstacles to decent shelter for homeless New Yorkers. Excellent oral advocacy, writing, editing, computer, and analytical skills as well as a desire to work as part of a team required. Lived experience with homelessness and Spanish language skills desirable. *Ability to work some evenings, nights, and weekends is a requirement for this position.

DUTIES and RESPONSIBILITIES:

The Supervisor of the Shelter Rights Monitoring Team shall:

  • Supervise the day-to-day activities of the Coalition’s Shelter Specialist monitoring team under the direction of the Director of Government Relations and Legal Affairs;
  • Conduct monitoring of New York City shelters, including during daytime, evening, nighttime, and weekend hours, to assess and document: problem conditions; compliance or lack thereof with the legal right to shelter, other court orders, and State and City regulations and agency procedures; and the needs of residents;
  • Establish an agenda and facilitate a once weekly shelter monitoring team meeting and meet with each Shelter Specialist once per week for supervision;
  • Advocate for individual needs of shelter residents as necessary and possible during field visits, provide information and referral, and document individual and systemic problems for follow-up with the Department of Homeless Services (DHS) as directed;
  • Communicate with DHS regarding compliance with shelter standards and track communication with DHS to ensure the agency responds and, when appropriate, corrects issues identified by Coalition staff;
  • Edit Shelter Specialist reports to DHS for clarity, grammar, spelling, and accuracy of citations to agency procedures, legislation, and court orders;
  • In consultation with Shelter Specialist monitoring staff, develop the schedule of regular joint inspections with DHS and confirm DHS’s availability, identify the need for and schedule unannounced inspections, and update shared department calendars to reflect schedule changes;
  • Organize and develop Client Advisory Boards (CABs) in shelters citywide, develop the Client Advisory Group (CAG) as both the consortium of CABs and a key tool for organizing homeless and formerly-homeless individuals and families, and regularly attend weekly CAG meetings;
  • Work with Advocacy Department staff and outside counsel to provide litigation support by identifying and liaising with potential plaintiffs for affirmative cases to defend and expand the rights of homeless individuals and families;
  • Recruit, train, and mobilize volunteers to assist with shelter inspections;
  • Together with Advocacy Department staff, help develop and implement the Coalition’s organizing campaigns and public education work, assist in the coordination of campaign and event organizing, facilitate consultation with shelter residents in the development of policy and campaign activities, and increase the participation by homeless and formerly-homeless individuals and families in the Coalition’s organizing activities;
  • Conduct outreach to shelter residents who have received sanction notices to terminate their shelter placements and connect them with Coalition staff and outside counsel for representation at fair hearings;
  • Organize shelter residents and formerly-homeless individuals and families for the purpose of City and State-level advocacy on a range of public policy issues that impact homeless and low-income individuals;
  • Liaise with other departments and programs of the Coalition to provide resource materials and increase awareness about the work of the Advocacy Department and to include other staff in Advocacy Department campaigns and events. Provide assistance and support to the Program staff as directed;
  • Obtain regular supervision with the Director of Government Relations and Legal Affairs or designee to review department operations, policy, and other issues/concerns;
  • Participate in weekly staff and other meetings as directed, such as in-service training and staff development and orientation activities;
  • Assist in the training and orientation of fellow members of the department, including but not limited to accompanying department staff and volunteers on field visits and ensuring they understand the rights of shelter residents; and
  • Perform all other duties as may be assigned by the Director of Government Relations and Legal Affairs, the Executive Director, or designee.

REPORTS TO: Director of Government Relations and Legal Affairs or designee

SALARY: $65,000-$75,000/year

TO APPLY: Submit cover letter and current resume

Include the job title in subject line of e-mail 
Email: jobs@cfthomeless.org  Attention: Supervisor, Shelter Rights Monitoring Team
No telephone inquiries please
Persons of color and formerly homeless individuals are encouraged to apply
EOE

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Part-Time Case Manager (18 hours)

POSITION SUMMARY: The Coalition Houses Part-Time Case Manager provides direct services to the clients/residents of Coalition Houses including, but not limited to, case management, advocacy and assistance in obtaining and retaining public benefits and entitlements, education/job skills, seeking employment, individual counseling, conflict mediation, support in achieving and maintaining independent living, access to health care, mental health, and substance use/dependence services. The Part-Time Case Manager assists in ensuring effective service delivery and reports directly to the Residential Housing Program Director. S/he will be expected to function outside of the office in the population of Coalition Houses tenants in meeting their needs when required. The Part-Time Case Manager will perform job duties consistent with the mission and goals of the Coalition for the Homeless and the terms of the contractual agreement with the DHS and other relevant agencies.

QUALIFICATIONS: BA/BS in a human services or health discipline preferred. Prior case/care management experience, especially in a supportive housing program, and experience working directly with homeless persons, individuals with mental illness, and/or individuals with histories of substance use is strongly desired. The individual should be resourceful and a creative problem-solver. S/he should possess a strong interest in providing support and collaboration towards client-centered goals. S/he must have the ability to function effectively independently and in the context of a team setting.

* Work location is Upper West Side in Manhattan in 10024 zip code. Preferred work schedule: Tues 9:00 AM – 12:00 PM, Wed 9:00 AM – 5:00 PM, and Friday 9:00 AM – 5:00 PM (note there may be some flexibility to adjust scheduling at hire, provided it fits the needs of the program).

DUTIES and RESPONSIBILITIES:

The Part-time Case Manager shall:

  • Assist clients in remaining housed by: helping clients obtain or maintain a permanent source of income to pay rent (i.e., Section 8, other benefits/subsidy, employment, etc.); guiding clients in transition from homelessness to housing; and informing client/tenant as to the responsibilities as a member of the community in Coalition Houses;
  • Assist clients in setting and achieving personal goals (including employment, education, treatment, contact with family, financial stability, socialization, etc.);
  • Provide clients with the necessary assistance to obtain and retain all appropriate public benefits and entitlements, and provide escort and advocacy services, as necessary, to ensure same;
  • Develop and maintain working knowledge of and regular contact with health care, social services, and legal systems and agencies to ensure clients access to, referral and placement in all such services, such as mental health, substance use/dependence treatment;
  • Alert Residential Housing Program Director (or the Deputy Executive Director for Programs in the former’s absence) regarding client emergencies and other immediate needs and assist in efforts to promptly deliver proper services;
  • Support clients in the maintenance of apartments, household budgeting, interpersonal/familial relationships and self-care needs;
  • Work in close cooperation with the Maintenance staff, and Manager of Operations to ensure appropriate upkeep of apartments and payment of rent, among other matters;
  • Assist the Residential Housing Program Director in the design, plan and facilitation of no less than one tenant related special event or outing per calendar quarter, as well as assist in the design and implementation of other program and service enhancements;
  • Develop and maintain working knowledge of, linkages to, and contacts with health care and social services systems/agencies and organizations to ensure complete and holistic services for the Coalition’s clients;
  • Maintain accurate and proper record documentation with respect to all client files and assist the Residential Housing Program Director with contract requirements, including but not limited to incident reports, maintenance of relevant logs, program reports and/or service summaries;
  • Obtain regular (no less than weekly) supervision with the Residential Housing Program Director to review client issues/concerns, and service needs, among other matters;
  • Perform all other duties as may be assigned by the Residential Housing Program Director, Deputy Executive Director for Programs or designee.

REPORTS TO: Residential Housing Program Director

SALARY: $25/hour

TO APPLY: Submit cover letter and current resume

Include the job title in subject line of e-mail 
Email: jobs@cfthomeless.org  Attention: Part-Time Case Manager
No telephone inquiries please
Persons of color and formerly homeless individuals are encouraged to apply
EOE

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