Due to the public health crisis posed by COVID-19, Crisis Intervention walk-in services are temporarily closed.
In order to stay healthy and safe, we suggest staying indoors in a shelter, traveling as little as possible, and keeping a safe distance between yourself and others.
If you have a question about accessing shelter or other services, including if you have been denied access to shelter, please call 1-888-358-2384, the Crisis Intervention emergency hotline, and leave a detailed message, including your phone number. We will do our best to respond to you as soon as possible. Please note that the Crisis Intervention Program is based in NYC and only able to respond to questions regarding NYC services.
Homeless individuals and families have a right to shelter in the City of New York. If you are currently homeless, you can seek assistance at the intake shelters listed below which are open 24 hours a day, 7 days a week.
If you have difficulty applying for shelter or in receiving a shelter bed, or if you have questions about the shelter system, please come into the Crisis Intervention Program at the Coalition for the Homeless.