DHS, HRA and other City and State agencies have an obligation to provide reasonable accommodations to people with disabilities including modifications to policies or procedures when necessary. Examples of accommodations include flexible scheduling of appointments, access to interpreters, assistance with reading and completing forms, and bed passes. If you need an accommodation, you can make a verbal request by talking to your case manager in the shelter or at HRA.
Disability Rights Alert: Notice of Proposed Settlement of Class Action Concerning Access to Shelter for Individuals with Disabilities in the New York City Department of Homeless Services Shelter System
After years of advocacy and litigation, we are weeks away from finalizing a major Federal class action settlement that will better ensure that people with disabilities are able to access Department of Homeless Services (DHS) shelters and receive reasonable accommodations consistent with laws governing them.