DHS, HRA and other City and State agencies have an obligation to provide reasonable accommodations to people with disabilities including modifications to policies or procedures when necessary. Examples of accommodations include flexible scheduling of appointments, access to interpreters, assistance with reading and completing forms, and bed passes. If you need an accommodation, you can make a verbal request by talking to your case manager in the shelter or at HRA.
You and your doctor may also need to submit a reasonable accommodation request. We suggest submitting medical documentation along with your reasonable accommodation request. If you need help making a request for accommodations, please come into the Crisis Intervention Program.