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I’M BEING EVICTED


An eviction moratorium is in effect in New York State until January 15, 2022. To take advantage of the moratorium, a tenant or occupant must submit a hardship declaration to their landlord or the court. A landlord can challenge a hardship declaration by requesting a court hearing at which a tenant or occupant can explain their hardship to a judge. If the judge determines that a hardship does not exist, the eviction proceeding may move forward before January 15, 2022. Please note that eviction proceedings based on allegations of nuisance behaviors are not covered by the eviction moratorium.

Hardship declarations (available in multiple languages here) can be submitted via regular mail, this electronic webform, or email (email addresses by county: BronxKingsNew YorkQueens, and Richmond).

For information about the steps landlords must take to lawfully evict tenants and occupants, please click here to visit The Legal Aid Society’s website.

If you are served with a notice or court papers and you reside in New York City, you should call the City’s Tenant Helpline (311) or Housing Court Answers (212-962-4795) to obtain basic legal information and connect with free legal services. Both hotlines operate Monday through Friday, between 9 a.m. and 5 p.m. Tenants are encouraged to answer housing court petitions by telephone instead of visiting a court house.

If you owe rent and need eviction prevention assistance, the Coalition for the Homeless’ Eviction Prevention hotline (1-888-850-2712) is open Wednesday mornings beginning at 9:30 a.m. If you have questions regarding housing court or your rights, please call our Crisis Intervention hotline at 1-888-358-2384.

Unfortunately, we only have a limited number of appointments available and it may be difficult to get through since there are so many in need. However, we encourage you to call on Wednesday mornings at 9:30 am until either you are able to speak to an Eviction Prevention staff member or you hear a recorded message stating that all the appointments have been scheduled for the week. Please note, calling this, or any other number, another day or before 9:30 am on Wednesday does not help to schedule an appointment. Unfortunately, we are not able to accept clients on a walk in basis for Eviction Prevention services.

If you are unable to get through to the hotline, there are a few alternate resources we suggest you try to contact:

  • Housing Court Answers is an agency that keeps track of the availability of Eviction Prevention funds and intake procedures at agencies throughout the City and can be reached 212-962-4795 Tuesday through Thursday. They also produce information tables on housing court and have resources for tenants on their website which may help you prepare to go to court.

  • Homebase: You can also call 311 and ask to be connected to your local Homebase office. Homebase is a city funded program that may be able to help with Eviction Prevention services for some families at risk.

  • One Shot Deal through the Human Resources Administration. You can make an application at your local job center. If you have submitted an application, you should follow up with your assigned case manager regarding its status or ask to speak to an HRA representative in housing court.

Eviction Prevention Hotline: 1-888-850-2712

Hours: Wednesdays beginning at 9:30 am

It may be difficult to get through because of the flood of calls. Please keep calling back until you reach someone or get a voicemail message.

In order to qualify, you must be in court, have a signed court stipulation and have future ability to pay your ongoing rent.