If you are behind on your rent and need eviction prevention assistance, please call the Eviction Prevention Hotline at 1-888-270-2712 Wednesday mornings beginning at 9:30 a.m.  

Unfortunately, we only have a limited number of appointments available and it may be difficult to get through since there are so many in need.  Please note, that calling this or any other number another day or before 9:30 a.m. on Wednesdays does not help to schedule an appointment. We are not able to accept clients on a walk-in basis for Eviction Prevention services.

If you are unable to get through to the hotline, there are a few alternate resources we suggest you try to contact:

• Housing Court Answers is an agency that keeps track of the availability of Eviction Prevention funds and intake procedures at agencies throughout the city and can be reached 212-962-4795 Monday through Friday. They also produce information on housing court and have resources for tenants on their website which may help you prepare to go to court.

• Homebase: You can also call 311 and ask to be connected to your local Homebase office. Homebase is a City-funded program that may be able to help with Eviction Prevention services for some households at risk.

• One Shot Deal through the Human Resources Administration. You can make an application at your local Benefits Access Center. If you have submitted an application, you should follow up with your assigned case manager regarding its status or ask to speak to an HRA representative in housing court.

To learn more about your rights as a tenant who owes rent or is facing eviction, click here.