Eviction Prevention

The Coalition’s Eviction Prevention Program saves more than 800 households each year from the trauma of homelessness — keeping them in their own homes and out of the shelter system.

If you owe rent and need eviction prevention assistance, the Coalition for the Homeless’ Eviction Prevention hotline (212-776-2039) is open Wednesday mornings beginning at 9:30 a.m. If you have questions regarding rent arrears, your eligibility for assistance or your rights, please call our Eviction Prevention Hotline to speak with an advocate Wednesday at 9:30am.


Additional information regarding the eviction process and your rights can be found below.

Most residential tenants/occupants experiencing a hardship should be protected from eviction or the filing of a new eviction case against them through and including August 31, 2021, if they submit a “Hardship Declaration” form to their landlord, landlord’s agent, or the court when a case is already pending. Hardship declarations can be submitted via regular mail, this electronic webform, or email (email addresses by county: BronxKingsNew YorkQueens, and Richmond).

However, certain proceedings that allege respondents have engaged in “unreasonable behavior that substantially infringes on the use and enjoyment of other tenants or occupants or causes substantial safety hazard to others,” may continue through the courts or administrative hearing process. If a case has been started against you that alleges you have engaged in this type of behavior and you live in New York City, please speak with a lawyer about your defenses by calling the City’s Tenant Helpline (311) or Housing Court Answers (212-962-4795).

If you are served with a notice or court papers and you reside in New York City, you should call the City’s Tenant Helpline (311) or Housing Court Answers (212-962-4795) to obtain basic legal information and connect with free legal services. Both hotlines operate Monday through Friday, between 9 a.m. and 5 p.m. Tenants are encouraged to answer housing court petitions by telephone instead of visiting a court house.

For more information on the eviction moratorium and the steps landlords must take to lawfully evict tenants and occupants, please click here to visit The Legal Aid Society’s website.

The best way to reduce homelessness is to prevent it in the first place. The Coalition’s Eviction Prevention Program rescues those who have been pushed to the brink of homelessness by unforeseen hardships and limited resources. Many have been laid off, but are now working again. Others have suffered medical emergencies, but are now recovering. Unfortunately, stretches of unemployment or stacks of medical bills leave many too far behind in rent to catch up on their own.

Our Eviction Prevention Hotline is open every Wednesday and Friday and receives far more calls from people in crisis than our funding can be stretched to help. We offer one-time grants of $1,000 (on average) to those who can demonstrate the ability to pay their rent going forward, and we leverage any additional funds needed for the arrears from government agencies and other non-profits.

The Coalition is one of the only organizations offering citywide eviction prevention intake, and one of only a handful with consistent funding for grants. The few agencies that do have secured funding often don’t accept new clients, instead taking only referrals from other agencies — significantly limiting access to those most in need. Because budget cuts have forced many other non-profits to reduce or shut down their own EP programs, we have even fewer options to help us with the growing number of families on the brink of homelessness.

To schedule an appointment, you must call the Eviction Prevention Hotline at 212-776-2039 on Wednesday or Friday mornings beginning at 9:30 am. In order to qualify, you must be in court, have a signed court stipulation and have future ability to pay your ongoing rent.