Due to the public health crisis posed by COVID-19, Crisis Intervention walk-in services are temporarily closed.
In order to stay healthy and safe, we suggest staying indoors in a shelter, traveling as little as possible, and keeping a safe distance between yourself and others.
If you have a question about accessing shelter or other services, including if you have been denied access to shelter, please call 1-888-358-2384, the Crisis Intervention emergency hotline, and leave a detailed message, including your phone number. Advocates are available Monday through Friday from 9am-5pm. Messages received on weekends or after hours will be returned the next business day. Please note that the Crisis Intervention Program is based in NYC and only able to respond to questions regarding NYC services.
If you are a family who has been found eligible for shelter, but has been logged out of your shelter placement, return to PATH to receive a shelter placement for tonight. If you need additional assistance with your shelter placement, come into the Crisis Intervention Program at the Coalition for the Homeless.