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The information below is provided as part of the Coalition for the Homeless' Resource Guide. Please note that this facility is not operated by the Coalition for the Homeless.

Department of Homeless Services – Housing Emergency Referral Office

33 Beaver Street
New York, NY 10013
Monday-Friday 9:00 a.m.-5:00 p.m.
Phone: 212-361-8000
Phone: 212-361-0930
Operator: Department of Homeless Services
Acronym: HERO
Cross Street: Between Broad and New Street
Directions: 4 or 5 train to Bowling Green.
Administers placement of homeless families in Tier II and other family shelters.
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