As Shelter Population Surges, Housing for Disabled Comes Up Short

Alison Phillips’s feet dragged beneath her as she used forearm crutches to make her way down a ramp, leaving the Brooklyn homeless shelter where she and her 3-year-old daughter live.

The ramp is one of the few accommodations the shelter provides to people like Ms. Phillips, 38, who has multiple sclerosis. In the unit where she is living, Ms. Phillips cannot see the burners on the stove when she is using her motorized scooter. Standing on crutches tires her, and falls are frequent.