Actors, Psychologists Teach New York City Police How to Treat the Mentally Distressed

A woman called Emily, tears streaming down her face, stood on a ledge threatening to jump. For 15 minutes, a police sergeant used the common thread that connects them — they’re both mothers — to gradually talk her out of killing herself.

The scene, played out earlier this month at the New York Police Department’s training facility, was an act — part of a training program meant to help patrol officers in the nation’s largest department better handle the growing number of interactions they have with people in emotional or mental distress.