LaToya Fowlkes is standing outside rent court in Baltimore. A judge has just ruled that Fowlkes has to pay her landlord $4,900 in rent and fees despite her complaints that the house has leaky water pipes, chipped paint, rodents and a huge hole in the living room wall.

But Fowlkes didn’t notify her landlord of the problems by certified mail — something the judge said she should have done to avoid eviction.