Navigating a Bureaucratic Maze to Renew Food Stamp Benefits

Three months after Delbert Shorter’s food stamps were cut off, he still does not know why.

At first, he thought that his $180 a month allotment from the federal Supplemental Nutrition Assistance Program, commonly called SNAP or food stamps, was just late. But as one week turned into another, Mr. Shorter, 78, who lives in a fifth-floor walk-up on the Upper East Side, grew more anxious, and hungrier. He stockpiled canned foods from a church food pantry, borrowed $60 from his home health aide and turned to a senior center to help get his food stamps back.